Klouleiz CRM › CallSync: every call from agents' own phones, in the CRM
CallSyncCallSync: every call from agents' own phones, in the CRM
Agents keep their own phone and SIM. The CallSync app sends each call to Klouleiz CRM, so managers finally see who called whom, for how long, and who was never called back.
What CallSync records
- Every incoming and outgoing call with result and duration.
- The recording, playable from the lead's timeline.
- Where the agent was, on a map.
- Whether a missed call was called back, by whom and how fast.
What it does for you
- Missed call → task with a deadline, closed automatically on call-back.
- Unknown number → new lead, if you want.
- Stage rules — move leads after an answered, missed or rejected call.
- Dialer — tick leads and the phone calls them one after another.
- Click-to-call — click a number in the CRM and the phone dials it.
The dashboard
Total, incoming and outgoing calls, talk time, answer rate, missed and not called back, average call-back time and new leads from calls — per agent and compared with the previous period.
See Klouleiz CRM with your own leads
A 30-minute demo with your portal leads, your stages and a sample of your listings. We also move your data from your current CRM.
Questions
Does CallSync work on iPhone?
CallSync is an Android app, because Android allows reading the call log and recordings. iPhone users can use click-to-call and office telephony lines.
Do agents need a new SIM?
No. CallSync works with the agent's existing phone and number.